Frequently Asked Questions
We are the most convenient urban storage
We offer a variety of packages to fit your evolving needs. Both small and large packages are available so just tell us whatever works better for you.
Remember, it’s OK if your possessions don’t fit in the bins. We can provide a quote for larger items too!
You define your needs
Think of each bin as an extra closet, suitable for half your wardrobe, a full Christmas tree and all the fixin’s, and all your golf clubs, scuba gear and other prized possessions.
Check out the customer testimonials to hear how others liberated their space.
You access your prized posessions
We offer standard arrival windows 7-12 and 12-5 7 days a week. After hours service and 2-hour upgrades available for a reasonable fee. Please inquire via email text phone or here.
You can schedule a delivery time up to a month in advance, or as late as 48 hours before delivery, subject to availability.
Please note, the dates between 25-2 of each month get booked very quickly. If you need to schedule an appointment for one of those days, please plan as early as possible.
We secure your valuables
Very safe. Here’s what we do to ensure the security of your prized possessions:
- You lock your own bins (we’ll never ask for a key!)
- Double-locked bins for extra security
- Bins have heavy-duty plastic construction
- Modern security monitoring systems at the facility
- 24/7 on-site manager at the facility
We provide complimentary zip-ties for your bins. You can provide your own locks, or you can purchase them from us. Locks are $15 for a set of two.
Other general questions
In order to conveniently reclaim your space, you’ll need:
- A credit card
- And less than 2 free minutes
What are you waiting for?Reclaim your space now!
We don’t currently offer customer insurance plans through urBin, but are definitely looking into it for the future.
The contents of your bins can usually be added to your homeowner’s insurance policy and we suggest you check with your insurance agent.